Privacy Policy

Last updated: 1 February 2025

Effective date: 1 February 2025

Dear user, if you have any questions please contact us by e-mail: NimtzNaraine386@outlook.com

This Application is a mobile-game service product. We respect your personal information and data, and will do our utmost to keep them safe and reliable. This Policy applies only to the user information and data collected and stored by this Application. Please read and understand this Privacy Policy carefully and confirm your consent before using the Application. The Policy explains how we collect, use, disclose, process and protect any information you provide when you use the Application. If we need certain information to verify your identity or to connect you to third-party services while you use the product, we will strictly abide by this Privacy Policy when using such information.

By starting to use the Application you acknowledge that you have read, accepted and agreed to all terms described in this Privacy Policy and any future amendments. You also warrant that you are an adult when you begin using the product; if you are a minor, your guardian must consent to your use of the product and to the relevant service terms and Privacy Policy.

1. How we collect and obtain your personal information

• 1.1 Information you provide, e.g. data submitted when you register an account or use our services, information you share with third parties through our services, and data you store while using our services.
• 1.2 Information shared by third parties about you when they use our services.
• 1.3 Information we automatically collect when you use our services, such as log data, location data and device information.

2. Purposes and types of personal information we collect and use

We remind you that, because we offer many products and services, the specific business functions (and the types of personal information collected) may differ according to the content you choose. Please refer to the actual product/service you use. As we continuously improve our products and services, we may launch new functions or re-classify existing ones, and may need to collect new personal information or change the purpose or method of use. If we intend to use your personal information for purposes not stated in this Policy, or to collect additional categories of personal information, we will obtain your separate consent through pop-ups, interaction flows, website announcements or other means. You may contact us at any time; we will respond as soon as possible.

1. Registration & login: To provide continuous, stable services and to ensure security, we need basic registration or login information to create your account, user name and password.
2. Maintaining basic functions: While you use our services we may directly or indirectly collect and store service-usage information to provide basic functions, detect abnormal account status, understand product compatibility, and safeguard network and operational security. This includes:
   • Log information: login account, IP address, network operator, network environment, access date and time, etc.
   • Device information: device model, OS version, client version, resolution, package name, device settings, process & software list, device identifiers, hardware characteristics, location-related data (e.g. IP). Collecting this data is necessary to provide basic services. Denying these permissions may prevent you from using the services. Taken alone, such information is not personally identifying; if we combine it with other data to identify you, we will treat the combined data as personal information and protect it under this Policy.
3. Customer support & user response: When you contact customer service or submit complaints, suggestions or other requests, we may need personal information to verify your identity and ensure account security. We may also keep your contact details, communication records and other information necessary to resolve the issue.
4. Indirect collection: Depending on the services you choose, we may obtain information that you authorise our affiliates or partners to share. For example, when you log in with a third-party platform account we will, with your consent, collect information such as user name, nickname and avatar from that platform and bind the third-party account to our service account. We will only collect such information in compliance with applicable laws and after confirming its lawful source.
5. Security: To improve the security of services provided by us and our partners, and to prevent phishing, fraud, vulnerabilities, viruses, attacks, intrusions, etc., we may collect and integrate account information, transaction information, device information, log data and information shared by affiliates or partners (with your consent or as required by law) to assess account and transaction risks, authenticate identity, detect and prevent security incidents, and take necessary record, audit, analysis and disposal measures.
6. Device permissions: Certain standalone services may require specific permissions:
   • Storage permission: allows us to access your storage so you can download and save content or use cache-based services.
   • Device-info permission: allows us to obtain device information to identify your device uniquely, provide personalised content, understand product compatibility, detect anomalies and safeguard security.
   • Camera/Album permission: allows you to upload or take photos/images/videos to post information, comments, live-stream or provide evidence when communicating with customer service.
   You can disable any permission in your device settings. Once disabled, we will stop collecting related information and providing the corresponding function, but this will not affect prior processing based on your authorisation.
7. Exceptions to consent: Under applicable laws we may collect your information without your consent when it is:
   • related to national security or defence;
   • related to public security, public health or major public interests;
   • related to criminal investigation, prosecution, trial or enforcement;
   • necessary to protect your or others’ life, property or other major lawful rights and interests where consent is difficult to obtain;
   • information you have voluntarily made public;
   • necessary to enter into or perform a contract at your request;
   • collected from publicly available sources such as news reports or government disclosures;
   • necessary to ensure stable operation of our services, e.g. to detect or resolve product or service malfunctions;
   • necessary for legitimate news reporting;
   • necessary for academic research or statistical purposes in the public interest, where results are de-identified;
   • otherwise stipulated by laws or regulations.
8. Sensitive personal information: Such information, if leaked, illegally provided or misused, may endanger personal or property safety, or cause damage to reputation, physical or mental health, or discriminatory treatment. Your information may include sensitive data such as ID numbers, biometric data (facial features, voiceprints), bank-account numbers, communication records, property information, credit information, location tracks, accommodation information, health information, transaction information. Please pay special attention to such sensitive data. By using our services you consent to our processing of your sensitive personal information in accordance with this Policy.

3. Use of Cookies and related technologies

We or our third-party partners may use secure cookies and related technologies to collect information to provide a more personalised experience and services. We require such partners to comply with this Policy. You can manage cookies through browser settings, but disabling cookies may affect service quality or prevent certain functions from working properly.

4. How we store and disclose your information

To fulfil our contractual obligation to provide products and services, your personal information is processed on our servers. We may disclose your personal information to judicial, law-enforcement or other competent entities when necessary to comply with legal or contractual obligations, prevent technical or security issues, or protect the rights, interests or safety of others or the public.

5. Managing your information

1. Access, correction and deletion: While using our services you may access, correct or delete the registration and other personal information you provide, or contact us for assistance. The scope and method depend on the specific service.
2. Restrictions on use: If we collect or use your personal information in violation of laws, administrative regulations or our agreement, you may request deletion or correction. Please contact us using the contact details in this Policy.
3. Identity verification: We may require identity verification when you access, correct or delete information to protect account security.
4. Account cancellation: You may apply to cancel your game account no sooner than one month after the last change to your account-security measures (password, phone, ID, etc.). You must provide complete and accurate registration information, consume any virtual currency in the account or bound characters, and remove all security measures. After we confirm compliance we will cancel the account in accordance with applicable laws. Contact us at NimtzNaraine386@outlook.com; we will process the request within 3 working days. Please use an email address capable of normal communication.
5. Limitations: Due to technical constraints or legal/regulatory requirements we may not be able to satisfy every request; we will reply within a reasonable period.

6. Information we share

We strictly limit information sharing in accordance with laws and regulations:

1. With your prior consent we may share personal information with third parties.
2. For external processing we may share personal information with partners (service providers, contractors, agents, advertising partners, app developers, etc.) who may be located outside your jurisdiction, instructing them to process the information under this Policy for purposes such as:
   • providing our services;
   • fulfilling the purposes described in “How we use collected information”;
   • performing our obligations and exercising our rights under this Policy;
   • understanding, maintaining and improving our services.
   We will employ encryption, anonymisation and other means to protect your information.
3. Business transfers: In the event of mergers, acquisitions or asset transfers we will notify you via push notifications or announcements and continue to protect your personal information in accordance with applicable laws and standards no lower than those in this Policy.
4. Big-data analytics: We may use collected information for analytics, e.g. to generate city heat-maps or industry insights that contain no personal information, and may publicly share de-identified statistical data with partners to understand general usage trends.
5. Legal disclosure: We may disclose personal information when required to:
   • comply with applicable laws or regulations;
   • comply with court judgments, orders or other legal procedures;
   • comply with requests from competent government or statutory bodies;
   • reasonably believe compliance is necessary;
   • execute relevant service agreements or this Policy, safeguard public interests, or protect our or our affiliates’, customers’, employees’ or others’ lawful rights and interests.

7. Messages we may send you

1. Push notifications: We may send you e-mails, SMS, newsletters or push notifications. You can opt out following the instructions on your device.
2. Service announcements: We may issue service-related announcements (e.g. for maintenance). You may not be able to opt out of these non-promotional announcements.

8. Location and duration of data storage

1. Location: Personal information collected within the territory is stored on servers located within the territory in compliance with applicable laws.
2. Duration: We retain information as long as necessary to:
   • comply with laws or regulations;
   • comply with court judgments, orders or other legal procedures;
   • comply with requests from competent government or statutory bodies;
   • reasonably believe retention is necessary;
   • execute service agreements or this Policy, safeguard public interests, or protect lawful rights and interests.
   When our products or services cease operation we will notify you via push notification or announcement and delete or anonymise your personal information within a reasonable period.

9. Information security

We provide security safeguards to prevent loss, improper use, unauthorised access or disclosure:

1. We strictly comply with laws protecting user communications secrecy.
2. We use security measures such as encryption (TLS, SSL) and anonymisation to protect personal information.
3. We establish specialised management systems, procedures and organisations to ensure information security, restrict access to authorised personnel bound by confidentiality obligations, and conduct audits.
4. In the event of a personal-data breach we will activate emergency plans to prevent expansion and notify you via push notification or announcement.

We may use your information to provide more relevant advertisements on related websites, apps and other channels. You can learn more on our “About Ads” page.

10. Protection of minors

We attach great importance to protecting minors’ personal information. If you are under 18, we recommend obtaining parental or guardian consent before using the game. Guardians with questions may contact us using the contact details provided.

11. Scope of application

This Policy applies to all our services. Certain services may have specific privacy notices that supplement this Policy; in case of conflict the specific notice prevails. This Policy does not apply to services provided by other companies or individuals (e.g. logging into third-party services with a WeChat account); such services are governed by their own privacy policies.

12. Independent third parties

Our products or services may contain third-party plug-ins, links to third-party websites, or allow you to share content to third-party websites or apps (“Independent Third Parties”). Unlike third-party account login described above, we do not share your personal information with Independent Third Parties, but they may separately collect, use, store and share your personal information governed by their own privacy policies, not this Policy. Please read their policies carefully; if in doubt you may choose not to use their services or functions. We assume no responsibility for Independent Third Parties’ handling of your personal data.

13. Changes to this Policy

We may update this Policy from time to time. If an update materially reduces your rights under this Policy, we will notify you prominently on the website or by e-mail before the changes take effect. Continued use of our services after such notification constitutes acceptance of the revised Policy.